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IP address and region not effectively blocked on most sites. Streaming sites do NOT work with their services, but they do not disclose that anywhere on their website. The support team had no idea in terms of technical knowledge. They claim that their 30-day guarantee is unconditional and there is no risk, but they have so many exclusions buried in their fine print that the average user would have huge difficulty finding. They advertise on many streaming how-to websites where they KNOW their services do not work. COMPLETE WASTE OF MONEY. If I could give less than one star I would. SO unethical.
Seems to have too many subscribers as we experienced significant buffering issues while streaming. We purchased a one-year subscription and after thirty days they would not refund our money. Very poor business ethics.
Customer service, and unethical business practices. There were IP leaks through their VPN connection from my Mac PC. The issue persists after their troubleshooting and resulted in repeated exposure of my personal and financial information. I’m a few months into my 2nd annual subscription. Despite the technical issues with their product and my investment in their troubleshooting process, they have repeatedly refused to refund the remainder of my annual subscription. I’m escalating to the BBB. ExpressVPN provides a much reliable product and engages in ethical business practices. BEWARE.
